Return Policy

Here at Noble, we believe that everyone should have the opportunity to demo our products in the comfort of their own home using their own equipment. As a result, Noble Classic universal IEMs come with a 5-day no-questions-asked return policy that begins on the date of delivery.

Returned IEMs must be received in like-new condition with all accessories for a 20% restocking fee to be assessed. IEMs returned in less than new condition, missing accessories, and/or in unoriginal packaging may be assessed a larger restocking fee. 

All sales are final for Wizard universal IEMs. There is no return policy for CIEMs simply due to the custom nature of these products.

Customers have 15-days from receipt to return BTS units and all BTS returns are subject to a $25 restocking fee per unit if received in like-new condition.

Listeners that wish to return their products within their demo period must also pay for return shipping back to Noble.

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